Help setting up my firewall

You can obtain detailed technical support to assist with personal firewall settings to ensure OnePoint has access to the Internet during the installation and initialization process from the following major consumer security vendors.

You can also test if your firewall is blocking AOL OnePoint by using our diagnostic tool. Use the download link on the right side of this page.

If you need help with one of the following AOL Advantage Plan benefits, please click the relevant button listed below.

Email support
Billing Issues

To view the OnePoint user guide

Click Here

Check if your PC can access the OnePoint services.

Download our Diagnostic Tool

Trouble uninstalling OnePoint?

Download our Cleaner Tool